TERMS & CONDITIONS
This Terms & Conditions (“Terms”) shall be effective from December 18th, 2025 (“Effective Date”).
1. ACCEPTANCE OF TERMS
By accessing, browsing, or using the Falconmoose website and services, the user (“Customer”) agrees to be legally bound by these Terms, along with all applicable policies including the Refund & Exchange Policy and Privacy Policy.
If the Customer does not agree with any part of these Terms, they must refrain from using the website.
2. DEFINITIONS
For the purpose of these Terms:
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“Company” refers to Falconmoose
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“Customer” refers to any user accessing or purchasing from the website
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“Products” refer to apparel and merchandise sold on the platform
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“Services” refer to all features and functionalities provided by the website
3. USER ELIGIBILITY & OBLIGATIONS
By using this website, the Customer confirms that:
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They are at least 18 years of age or accessing under parental supervision
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They have the legal capacity to enter into a binding contract
The Customer agrees:
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Not to engage in fraudulent or illegal activities
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Not to misuse or disrupt the website
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Not to attempt unauthorized access to systems
4. PRODUCTS & SERVICES
All products are subject to availability.
Falconmoose reserves the right to:
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Modify or discontinue products at any time
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Limit quantities per order
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Refuse or cancel orders
Product images are for reference only and may slightly vary.
5. PRICING & PAYMENTS
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All prices are listed in INR
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Applicable taxes and charges may apply
Falconmoose reserves the right to:
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Change pricing without prior notice
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Cancel orders due to pricing or technical errors
Payments must be made via authorized payment gateways.
6. ORDER ACCEPTANCE & CANCELLATION
Orders are confirmed only after successful payment.
Falconmoose may cancel orders due to:
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Product unavailability
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Payment issues
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Suspected fraudulent activity
7. SHIPPING & DELIVERY
Shipping timelines are defined in the Shipping Policy.
Falconmoose is not liable for delays caused by:
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Courier partners
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Natural events
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External factors beyond control
8. REFUND & EXCHANGE
All refunds and exchanges are governed strictly by the Refund & Exchange Policy of Falconmoose.
The Customer agrees to:
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Non-cash refund system (credit note/promo code)
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All timelines and conditions mentioned in the Policy
9. INTELLECTUAL PROPERTY RIGHTS
All website content including:
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Logos
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Designs
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Images
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Text
are the exclusive property of Falconmoose and protected under applicable laws.
Unauthorized use is strictly prohibited.
10. THIRD-PARTY LINKS / SERVICES DISCLAIMER
The website may contain links to third-party websites or services.
Falconmoose shall not be responsible for:
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Content, policies, or practices of third-party platforms
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Any loss or damage arising from their use
11. LIMITATION OF LIABILITY
Falconmoose shall not be liable for:
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Any indirect, incidental, or consequential damages
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Loss of data, profit, or business
Maximum liability shall not exceed the value of the purchased product.
12. TERMINATION RIGHTS
Falconmoose reserves the right to:
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Suspend or terminate user accounts
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Cancel access to services
in case of:
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Violation of Terms
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Fraudulent or suspicious activity
13. PRIVACY
Customer data is handled as per the Privacy Policy.
Falconmoose takes reasonable steps to protect user information.
14. GOVERNING LAW & JURISDICTION
These Terms shall be governed by the laws of India.
Courts located in New Delhi shall have exclusive jurisdiction.
15. MODIFICATION OF TERMS
Falconmoose reserves the right to update or modify these Terms at any time without prior notice.
Continued use of the website implies acceptance of updated Terms.
16. CONTACT INFORMATION
For any queries:
Email: support@falconmoose.com
Working Hours: Monday to Friday, 10:00 AM to 6:00 PM (IST)
By using this website, the Customer confirms that they have read, understood, and agreed to these Terms & Conditions.